By the end of this chapter you'll be able to…

  • 1Structure a formal email using the purpose-detail-closing pattern
  • 2Analyse a workplace/banking scenario and propose a specific, actionable resolution
  • 3Structure a report using numbered findings and recommendations rather than flowing prose
  • 4Compress a passage into a one-third-length precis in the writer's own words, without added opinion
  • 5Write in a consistently formal, clean register across all three task types
  • 6Budget 30 minutes across three tasks without one crowding out the others
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Why this chapter matters in SBI PO
These 30 marks are consistently under-prepared relative to their actual weight — they feed the same 230-mark Mains total that converts to 75 of the final 100 points. Unlike the objective sections, there is no negative marking here, and the skills (structure, specificity, formal register) are fully learnable in a few focused practice sessions.

Before you start — revise these

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Reading Comprehension
Precis writing uses the identical 'identify the specific argument' skill RC's main-idea question tests, applied to writing rather than answer selection.
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Basic formal-English conventions
Avoiding contractions, slang and informal phrasing is assumed baseline fluency for every task in this chapter.

Descriptive — Email, Situation Analysis & Report/Precis — SBI PO

SBI PO's descriptive test is 30 marks in 30 minutes, split across three shorter tasks — Email Writing (10 marks), Situation Analysis (10 marks), and a choice of Report Writing OR Precis Writing (10 marks) — a genuinely different format from IBPS PO's two-task Essay + Comprehension.

All three tasks are marked on content, structure, grammar and adherence to the word limit, and reward clean, formal, well-organised writing over literary flair. These 30 marks feed directly into the same 230-mark Mains total that converts to 75 of the final 100 points, and are consistently under-prepared relative to that weight.

1. The three tasks and the time budget

With only 30 minutes for three tasks, a fixed time budget prevents any single task from eating into the others. A workable split is roughly 9 minutes for the email, 9 minutes for the situation analysis, 10 minutes for the report/precis, and 2 minutes for a final proofread — adjusted slightly once a candidate knows their own relative speed at each task type.

2. Email Writing (10 marks)

A formal email on a given banking or workplace scenario is evaluated on the same structural elements as a formal letter: a clear subject line, an appropriate salutation, a body organised into short paragraphs, and a formal sign-off. The body typically needs three parts — stating the purpose in the opening line, providing the necessary detail or request in the middle, and closing with a clear next step or expectation.

Common scenarios include requesting information, raising a complaint, proposing a solution, or informing a colleague/branch/customer of a decision — each following the identical purpose-detail-closing structure regardless of the specific subject.

3. Situation Analysis (10 marks)

A situation-analysis task presents a short workplace or banking scenario — a customer complaint, a process delay, a team conflict — and asks the candidate to analyse it and propose a structured response. The reliable structure is: identify the core issue in one or two sentences, list the relevant factors or stakeholders affected, and propose a specific, actionable resolution rather than a vague general comment.

A response that names a concrete action ("escalate to the branch manager within 24 hours" rather than "the issue should be resolved soon") scores higher, since specificity is what evaluators use to distinguish genuine analysis from generic filler.

4. Report Writing (one of the two Task 3 options)

A report has a fixed skeleton regardless of topic: a title, a brief statement of objective/scope, the main findings or observations organised under short sub-headings or numbered points, and a closing set of recommendations. Unlike an essay, a report favours structured, scannable formatting — short bulleted or numbered points — over flowing paragraphs, since its purpose is quick reference, not persuasive narrative.

5. Precis Writing (the alternative Task 3 option)

A precis condenses a longer passage into roughly one-third of its original length, in a single paragraph, using the candidate's own words rather than copied sentences, and without adding any personal opinion not present in the original.

The core skill is identifying the passage's main argument and its two or three key supporting points, then compressing them into one coherent paragraph — exactly the same "find the specific argument" skill tested by Reading Comprehension's main-idea question, applied here to writing rather than answer selection.

A precis that is too long has failed the compression requirement regardless of how well-written it is; a precis that omits the passage's central argument has failed regardless of its length — both are more serious errors than minor grammar slips, since they miss the task's actual point.

6. Formal, clean, simple English across all three tasks

Every task rewards correctness and clarity over vocabulary display: short sentences, one idea per sentence, no contractions, no slang, and a formal register throughout. Facts and specifics add weight to a response, but inventing a precise-sounding statistic that is not actually known is worse than a correct general statement, since evaluators can distinguish genuine detail from fabricated specificity.

7. Common penalties to avoid

PenaltyWhy it costs marks
Exceeding or badly undershooting the word limitWord limit adherence is explicitly graded, not a soft guideline
One unbroken block of textStructure (paragraphs, headings, numbered points) is graded separately from content
Informal tone (contractions, slang)Formal register is an explicit evaluation criterion across all three tasks
Vague, non-actionable proposals in Situation AnalysisSpecificity is how evaluators distinguish real analysis from filler
Adding personal opinion to a precisA precis must stay strictly within the original passage's content

Worked Examples

Example 1 — Email Writing skeleton. Task: Write a formal email to your branch manager requesting approval for a customer's delayed loan documentation.

Subject line: "Request for Extension — Loan Documentation, [Customer Reference]." Opening: state the purpose directly — the customer has requested a 5-day extension to submit remaining documents. Middle: give the specific reason (a delay in obtaining an employer certificate) and the proposed new deadline. Closing: request approval and state you will confirm once documents are received.

This skeleton stays purpose-detail-closing regardless of the specific request — only the content inside each part changes.

Example 2 — Situation Analysis skeleton. Task: A customer complains that a fund transfer failed twice despite sufficient balance, and threatens to close their account.

Core issue: a technical transfer failure is causing customer dissatisfaction and a retention risk. Relevant factors: the technical cause needs verification, the customer's trust needs addressing separately from the technical fix, and a delay in response worsens both. Proposed resolution: escalate the technical issue to the payments team within 24 hours, personally update the customer on the investigation's status, and offer a documented apology with a clear resolution timeline.

Naming a specific escalation path and timeline, rather than saying "the issue will be looked into," is what separates a scoring response from a generic one.

Example 3 — Report skeleton. Task: Write a short report on declining footfall at a bank branch over the past quarter.

Title: "Report on Declining Branch Footfall — Q[X] [Year]." Objective: to identify causes of reduced in-branch customer visits and recommend corrective measures. Findings (numbered): (1) increased adoption of mobile banking among existing customers, (2) reduced walk-in queries due to a new online appointment system, (3) no significant complaint-driven attrition identified. Recommendations: promote in-branch services that mobile banking cannot replace, and review whether the appointment system is unintentionally discouraging walk-ins.

Notice the structure uses numbered findings and recommendations rather than flowing paragraphs — this scannable format is specifically what a report task rewards over an essay-style response.

Example 4 — Precis skeleton. Original passage (illustrative, ~150 words): a passage arguing that a city's traffic congestion stems primarily from a lack of last-mile public transport connectivity, not merely from too many private vehicles, and that adding more roads without addressing this connectivity gap will not meaningfully reduce congestion.

Precis (~50 words, one-third length, one paragraph, no added opinion): "The passage argues that a city's traffic congestion results mainly from inadequate last-mile public transport connectivity rather than an excess of private vehicles. It contends that expanding road infrastructure alone, without addressing this connectivity gap, would not meaningfully reduce congestion."

This precis captures the passage's central argument (connectivity, not vehicle count, is the real cause) and its key qualifying claim (more roads alone won't help) in roughly one-third the original length, entirely in the writer's own words.

Summary

SBI PO's descriptive test is 30 marks across three shorter tasks — Email Writing, Situation Analysis, and a choice of Report or Precis Writing — a different structure from IBPS PO's two-task Essay + Comprehension format.

A formal email follows a purpose-detail-closing structure; situation analysis rewards a specific, actionable proposed resolution over a vague general comment; a report uses scannable numbered findings and recommendations rather than flowing paragraphs; a precis compresses a passage to roughly one-third its length in the writer's own words, with no added opinion.

Every task is marked on content, structure, grammar and word-limit adherence, and rewards short, formal, clearly organised writing over vocabulary display or literary flair — the same discipline across all three tasks, just applied to different structures.

With only 30 minutes for three tasks, a fixed time budget (roughly 9-9-10-2 minutes) prevents any single task from crowding out the others, and these 30 marks feed the same Mains total that converts to 75 of the final 100 points — worth genuine preparation, not an afterthought.

Key formulas & results

Everything to memorise for the exam hall, in one card. Screenshot this for revision.

Email structure
The same skeleton applies regardless of the specific scenario.
Situation analysis structure
A named action with a timeline scores higher than a vague general comment.
Report structure
Scannable formatting is rewarded over flowing paragraphs.
Precis length target
One paragraph, the writer's own words, no added opinion.
Time budget
A fixed split prevents one task from crowding out the others in the 30-minute window.
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Traps SBI PO sets — and how to dodge them

These are the exact option-traps and misreads that cost marks under negative marking.

WATCH OUT
Proposing a vague resolution in Situation Analysis, like 'the issue should be resolved soon'
Name a specific action and a timeframe, such as 'escalate to the payments team within 24 hours.'
Why it happens: Evaluators use specificity to distinguish genuine analysis from generic filler — a vague proposal scores as if no analysis was done at all.
WATCH OUT
Writing a report as flowing paragraphs instead of structured findings and recommendations
Use a title, a brief objective statement, then numbered or bulleted findings and recommendations.
Why it happens: A report's structure is graded separately from its content, and scannable formatting is specifically what distinguishes a report from an essay.
WATCH OUT
Adding personal opinion or new information not present in the original passage when writing a precis
Restrict the precis strictly to the original passage's content, compressed to about one-third length in the writer's own words.
Why it happens: A precis tests compression and comprehension of the ORIGINAL passage, not the writer's own views on the topic.
WATCH OUT
Ignoring the word limit because the response 'feels complete'
Treat the word limit as an explicit, separately-graded criterion, and check length before finalising each task.
Why it happens: Word-limit adherence is graded independently of content quality — a well-written response that is badly over or under length still loses marks.
WATCH OUT
Using contractions, slang or an informal tone in any of the three tasks
Maintain a consistently formal register throughout — no contractions, no casual phrasing.
Why it happens: Formal register is an explicit evaluation criterion across every descriptive task, not just the email.

Exam-pattern practice

PYQ-style questions with full solutions. Work through them as a readiness check — mark yourself honestly and get your gap report at the end.

Readiness check

Are you exam-ready for Descriptive — Email, Situation Analysis & Report/Precis?

9 problems from this chapter. Try each one, reveal the worked solution, mark yourself honestly — get your gap report at the end.

9 questions~6 min

5-minute revision

The whole chapter, distilled. Read this the night before the exam.

  • Email: subject line -> purpose (opening) -> detail (middle) -> closing/next step.
  • Situation Analysis: core issue -> relevant factors -> a SPECIFIC, actionable resolution with a named action and timeframe.
  • Report: title -> objective -> numbered findings -> numbered recommendations, favouring scannable structure over flowing prose.
  • Precis: roughly one-third the original length, one paragraph, the writer's own words, no added opinion or new information.
  • All three tasks are marked on content, structure, grammar and word-limit adherence — formal register (no contractions, no slang) applies throughout.
  • Budget the 30 minutes roughly 9-9-10-2 across Email, Situation Analysis, Report/Precis and a final proofread.

SBI PO question blueprint

How this topic is asked, tier by tier — so you can prep to the pattern.

Typical weightage: This chapter is worth 30 of the 230 Mains marks — 10 each for Email Writing, Situation Analysis, and Report/Precis Writing

Question styleMarks eachTypical countWhat it tests
Email Writing101 taskPurpose-detail-closing structure in a formal register
Situation Analysis101 taskIdentifying the core issue and proposing a specific, actionable resolution
Report Writing101 of 2 alternativesStructured findings and recommendations using scannable formatting
Precis Writing101 of 2 alternativesCompressing a passage to one-third length without adding opinion
Register0cross-cuttingFormal, contraction-free, clean English across all three tasks
Prep strategy
  • Day 1: Email Writing and formal-register drills, practising the purpose-detail-closing skeleton on 4-5 scenarios.
  • Day 2: Situation Analysis, practising specific, actionable resolutions on realistic banking scenarios.
  • Day 3: Report Writing and Precis Writing, timed under the 30-minute total budget across all three tasks together.

Exam-hall strategy

Battle-tested tips from mentors and toppers for this topic under the sectional clock.

  1. Fix a time budget (roughly 9-9-10-2 minutes) before starting, and stick to it rather than letting one task run long.
  2. For Situation Analysis, always name a specific action and a timeframe rather than a general statement.
  3. For Report Writing, use numbered findings and recommendations, never a single flowing paragraph.
  4. For Precis Writing, check the word count against the one-third target before finalising, and re-read for any added opinion to remove.
  5. Leave the final 2 minutes strictly for proofreading spelling, grammar and word-limit compliance across all three tasks.

Beyond the exam

Where this skill shows up in the job you're competing for — and in life.

Professional workplace communication

The email, situation-analysis and report structures taught here are the exact formats used in real banking and corporate roles for routine professional communication.

Executive summarising

Precis writing's compression-without-opinion discipline is directly transferable to writing executive summaries, meeting minutes, and briefing notes in any professional setting.

Where else this topic is tested

Prepare once, score in every exam that asks it.

IBPS PO Descriptive — Essay & ComprehensionHigh — shares the same formal-register and structure-first evaluation philosophy, in a different two-task format
RBI Grade B / NABARD descriptive papersModerate — similar structured-writing skills at a somewhat higher analytical depth
UPSC CSE Essay & Mains answer writingLow-Moderate — shares the structure-over-flair principle, at far greater length and depth

Questions aspirants ask

Pulled from the Q&A community and mentor sessions.

SBI PO has three shorter tasks — Email Writing (10 marks), Situation Analysis (10 marks), and a choice of Report or Precis Writing (10 marks) — for 30 marks in 30 minutes. IBPS PO's is simpler: two tasks (Essay + Comprehension) for 25 marks.

Whichever skill is stronger for you individually — both are worth the same 10 marks. Report Writing rewards clear structural organisation of information; Precis Writing rewards compression and staying faithful to a given passage without adding opinion.

No — none of the three tasks carries negative marking, unlike the objective sections. The marks are earned entirely on content, structure, grammar and word-limit adherence.

Specificity. A resolution that names a concrete action and a timeframe (e.g. 'escalate within 24 hours') scores higher than a vague general statement like 'the issue should be addressed soon,' since evaluators use specificity to judge whether genuine analysis actually happened.

No — a precis must stay strictly within the original passage's content and argument, compressed to about one-third length in the writer's own words. Adding personal opinion or new information is a more serious error than a minor grammar slip, since it misses the task's actual point.
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