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Enrolling in a course

How to find the right live online course on Tuition.in, choose a batch that fits your schedule, pay securely, and get started — from first click to first class.

Students7 min read
Already enrolled?
Jump to Step 5 — Join your first class or Accessing recordings if you're already in a batch.

Step 1 — Find a course

There are three ways to find courses on Tuition.in:

A) Via a tutor or institution profile

Search for a tutor on /find-tutor, open their profile, and scroll to the Courses section. If a tutor or institution has published courses, they'll appear here with title, subject, and price.

B) Browse the courses directory

Go to /courses to browse all published courses. Use the filters to narrow by subject, level, language, or price.

C) Shared link

Tutors often share their course page URL on WhatsApp or Instagram. Opening any/courses/{tutor}/{course-name} URL takes you directly to the course page.

Step 2 — Compare batches

A course can have multiple batches — different timings for the same programme. For example: a JEE Physics course might have a morning batch (7–8 AM) and an evening batch (7–8 PM). Each batch has:

  • Name — typically the timing or cohort label (e.g., "Morning Batch 2026", "Weekend Batch").
  • Price — may differ between batches. Evening batches sometimes cost more due to demand.
  • Start date — when the first class is scheduled.
  • Capacity — the maximum number of seats. When full, the Enroll button shows "Batch full."
  • Teachers — the faculty assigned to this batch may differ between batches in the same course.
Check the schedule before enrolling
Each batch has its own class schedule. Expand the batch details to see every scheduled class date and time. Make sure none clash with your existing commitments before paying.

Step 3 — Enroll & pay

  1. On the course page, find your preferred batch and click Enroll.
  2. If you're not logged in, you'll be prompted to create a free student account or log in.
  3. For free batches (₹0): Enrollment is confirmed immediately — no payment step. You'll see a green "Enrolled" badge on the batch.
  4. For paid batches: The Razorpay checkout opens. Choose your payment method (see below), complete the payment, and wait for the success screen.
  5. On payment success: you receive a confirmation email with your receipt and the class schedule.
Your data with Razorpay
All payment processing is handled by Razorpay — Tuition.in never stores your card number or UPI ID. Razorpay is RBI-authorised and PCI-DSS Level 1 certified.

Payment methods

  • UPI — scan the QR code or enter your UPI ID (GPay, PhonePe, Paytm, etc.). Usually the fastest — completes in under 10 seconds.
  • Debit / credit card — Visa, Mastercard, RuPay. 3D Secure (OTP) verification applies.
  • Net banking — available for all major Indian banks.
  • Wallets — Paytm, Amazon Pay, and other Razorpay-supported wallets.
  • EMI — available on select credit cards for high-value courses (usually ₹3,000+).
Payment failure
If your payment fails, don't panic — your money is not deducted. Banks sometimes decline the first attempt due to 2FA timeouts. Try again after 2 minutes, or switch to UPI which rarely fails. If you're charged but didn't get an enrollment confirmation, wait 10 minutes for the webhook to process. If it still shows unconfirmed, email [email protected] with your Razorpay transaction ID.

Step 4 — After enrollment

Once enrolled, several things happen automatically:

  • Your student dashboard at /dashboard/student/classes shows all upcoming classes for your batch.
  • You receive email reminders 30 minutes before every scheduled class.
  • The tutor or institution can see you in their enrolled students list and may reach out via WhatsApp or email with welcome information.
  • If any assignments are already posted for this batch, they'll appear in your assignments page.

Step 5 — Join your first class

  1. Go to /dashboard/student/classes. Your upcoming class is listed with the date, time, and subject.
  2. The Join class button becomes active 10 minutes before the scheduled start time.
  3. Click it — the class room opens in a new tab. Allow your browser to access your microphone and camera when prompted.
  4. You enter as a participant. Wait for the teacher to start the session.
Join 5 minutes early
Arriving a few minutes before class starts lets you fix any mic/camera permission issues without missing content. The teacher cannot pause class to troubleshoot individual student tech issues.

Accessing recordings

Missed a class? All sessions are recorded automatically and available within 15 minutes of the class ending.

  1. Go to /dashboard/student/recordings.
  2. Find the class recording by batch name and date. Click Watchto stream in the browser.
  3. Download the recording using the download icon in the player if you need an offline copy.
Recordings are available until you're enrolled
If you request a refund and it's approved, your access to that batch's recordings ends when the enrollment is revoked. Download recordings you want to keep before requesting a refund.

Requesting a refund

If you're not satisfied or the course doesn't match what was advertised, you can request a refund:

  1. Go to the course page and find your enrolled batch.
  2. Click Request refund. Describe your reason briefly — this helps the tutor understand and respond.
  3. The tutor or institution has 48 hours to approve or decline.
  4. If approved: Razorpay processes the refund to your original payment method within 5–7 business days.
  5. If declined: you'll see the reason and can escalate to [email protected] if you feel the decision was unfair.
Best time to request a refund
The strongest grounds for a refund are: the course hasn't started yet, the teacher cancelled multiple classes without notice, or the actual content significantly differs from what was advertised. For change-of-mind refunds, the tutor's own policy applies — check their course page before enrolling.

FAQ

Can I switch from one batch to another?

Batch transfers aren't available self-serve. Contact the tutor or institution directly — many will accommodate a timing change. If they can't, request a refund from the current batch and re-enroll in the preferred one.

I paid but I'm not showing as enrolled — what do I do?

Wait 10 minutes for the payment webhook to process. If enrollment still shows unconfirmed, email [email protected] with your Razorpay payment ID (found in the payment SMS or email from Razorpay). We'll manually confirm the enrollment.

Can two students share one enrollment?

No. Each enrollment is tied to one student account. Live class access, assignment submissions, and recordings are all per-account. If two siblings want to attend the same course, they each need their own enrollment.

Is there a trial period?

Many tutors offer a free demo batch. Look for the "Free demo available" badge on the tutor's profile. Alternatively, check if the course has a ₹0 batch you can enroll in to sample the content.

Can I enroll after the batch start date?

Yes, unless the tutor has set an enrollment deadline or the batch is full. Late enrollment gives you access to all recordings from before your join date, plus all future live classes. You won't be able to submit assignments whose deadline has already passed.


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